Privacy Policy

Why We Hold This Information

Contact form submissions are kept so we can reply to your enquiry. Your message helps our support team understand your request and give you a clear answer. Server logs are held to maintain the site's security, diagnose technical problems, and analyse overall traffic patterns. This allows us to keep the platform running smoothly and improve your experience.

Who We Share Data With

We share data with analytics and hosting providers that act strictly on our instructions. These providers help us understand site usage and keep the platform online. They are not permitted to use your data for their own purposes. The site never sells your personal information to any third party. Data is only disclosed where required by law or to protect the safety and rights of users and the platform.

What We Collect and When

When you use the site's contact form, you provide your name, email address, and any message you send. This information is collected at the moment you submit the form. The platform also automatically records technical details each time you visit. This includes your IP address, browser type and version, operating system, and the pages you view. These logs are standard for almost every website.

Your Rights to Access and Deletion

You may request a copy of the personal data the site holds about you at any time. To do so, send a message through the contact form clearly stating your request. You may also ask for your data to be deleted. We will process your request promptly, subject to any legal obligations that may require us to retain certain records. Use the contact page to make your request.

How Long We Keep Records

We retain contact form messages only as long as needed to address your enquiry and comply with Malaysian personal data protection requirements. Once the purpose is fulfilled, the records are deleted. Server logs are stored for a short period, typically a few months, after which they are automatically removed. When information is no longer required for security, analytics, or legal reasons, it is erased.

Cookies and Your Choice

The site uses cookies to remember your preferences and to understand how you navigate the lobby. Some cookies are essential for basic functions, such as keeping you logged in during a session. If you turn off cookies in your browser, the site will still work, but some features may not function as intended. You may need to re-enter information more often, and personalised settings may be lost.

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